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 September 17, 2025

Social Security hits back against Elizabeth Warren's unfounded claims

Hold the phone—literally—because the Social Security Administration is clapping back at Senator Elizabeth Warren’s accusations with hard numbers and a firm stance.

Fox News reported that the SSA, under Commissioner Frank J. Bisignano, is pushing back against claims of dysfunction and hidden data, asserting that performance and openness have soared under President Trump’s leadership compared to the prior administration.

Earlier this month, Senator Warren fired off a letter accusing the SSA of becoming less transparent and masking operational failures under the current administration.

Her claims painted a grim picture of an agency in disarray. But where’s the receipt for that, Senator?

SSA Fires Back With Data

On Sept. 16, 2025, Commissioner Bisignano responded with a detailed letter and data report, shared exclusively with Fox News Digital, calling Warren’s analysis flat-out wrong. The SSA isn’t just defending itself—it’s bringing stats to the table to prove its point.

According to Bisignano, the agency now reports nearly triple the performance data elements on its public webpage compared to the previous administration—30 metrics versus a measly 11. If that’s not transparency, what is? This isn’t a shadowy cover-up; it’s a neon sign of accountability.

Bisignano didn’t stop there, touting shorter wait times for phone calls and in-office visits, alongside a significant drop in backlogs.

Average phone wait times plummeted from 29 minutes last year to just 9 minutes in August 2025. That’s the kind of efficiency taxpayers dream of.

Diving deeper into the numbers, pending disability determinations have shrunk from nearly 1.2 million in August 2024 to about 907,000 this year.

Processing times for disability claims also improved, shaving off days to reach an average of 217 days. These aren’t just stats—they’re lifelines for Americans waiting on benefits.

Retirement and survivor claims? Processed on time 87% of the time in August 2025, per SSA data. That’s a win for seniors who’ve earned every penny of their benefits.

Overall, the SSA claims 81% of its performance measures have improved, with the rest holding steady. If this is dysfunction, as Warren alleges, then perhaps we need more of it in government agencies.

Bisignano Calls Out Fearmongering

In his sharp rebuttal, Bisignano didn’t just defend the agency’s record—he aimed to spin the narrative being spun. “The time has come to stop weaponizing Social Security,” he declared, urging cooperation over conflict.

He added that Americans aren’t looking for a political battlefield over Social Security—they want leaders who safeguard it, as President Trump has committed to doing. Progressive agendas often thrive on fear, but Bisignano’s plea is for unity on an issue that touches every citizen.

Bisignano also challenged Warren to ditch what he called reckless falsehoods about Social Security disappearing. It’s a polite but pointed jab at rhetoric that seems more about scoring points than solving problems.

Looking ahead, the SSA aims to become a “digital-first” operation, ensuring efficiency whether someone calls, visits, or logs online. Constant monitoring of key indicators is central to this push for better service. It’s a modern approach that could leave outdated bureaucracies in the dust.

Meanwhile, Warren’s office has stayed silent on the SSA’s response, offering no immediate comment to Fox News Digital. The lack of a counterargument so far leaves the agency’s data standing unchallenged, though the documents reflecting SSA’s position await independent verification.

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